FAQS

How and when can I apply for benefits?
Applications can be made in person at our office Monday - Friday from 8:30 - 2:30 pm, excluding holidays. You can also apply online, 24 hours a day, at www.odjfsbenefits.ohio.gov

What do I need to apply for benefits?
A basic list of things you need to apply for benefits include the following:

A detailed list of what you need based on your household circumstances will be given to you when you complete your interview. You will have 10 days to gather and return this information to your worker.

I've lost my OWF cash card - how can I get another one?
You need to call 1-866-320-8822

I've lost my FA card - how can I get another one?
You need to call 1-866-386-3071

I want to change my HMO - how do I do this?
Call the Managed Care Enrollment Center at 1-800-605-3040

For more info contact our office at:

280 North Park Avenue
Warren, Ohio 44481

Phone: (330) 675-2000
Fax:       (330) 675-2102

Hours:   Monday - Friday,  8:30 am - 4:15 pm